Privacy Policy

Welcome to Chicken Road 2. Your privacy is of great importance to us. This document describes how we handle your personal information when you use our services. We operate according to the principles of data minimization and transparency, in accordance with relevant regulations in the Netherlands.

To provide our services, we process the following types of data:

• Identification and contact details: Name, email address, and date of birth (to verify the 18+ age limit).
• Usage data: Information about how you use the platform and your interactions with our features.
• Device and technical data: IP address, browser type, operating system, and unique device IDs.
• Transaction data: Details about any interactions related to your account balance.
• Support communication: Records of your correspondence with our customer service.

We process your data based on the following grounds:

• Performance of the contract: To grant you access to the platform and manage your account.
• Legal obligation: To comply with administrative requirements and age verification.
• Legitimate interest: For the security of our systems and the prevention of fraud.
• Consent: For specific communications you explicitly opt for.

Your information is used exclusively for:

• Creating and managing your account.
• Ensuring the technical security of the platform.
• Providing customer support.
• Analyzing platform performance for optimization.

We do not retain your personal data longer than strictly necessary for the purposes for which it was collected, or as required by applicable Dutch law. When data is no longer needed, it is securely deleted or anonymized.

We never sell your data to third parties. Data may be shared with trusted processors who provide technical services to us under strict confidentiality. If data is transferred outside the European Economic Area (EEA), we apply appropriate safeguards such as approved standard contractual clauses.

We apply reasonable technical and organizational measures to protect your data against loss, theft, or unauthorized access. While we strive for the highest security, no digital method is 100% infallible.

Under Dutch privacy law, you have the right to:

• Access: Request what data we hold about you.
• Correction: Amend inaccurate information.
• Deletion: Erase your data under certain conditions.
• Objection: Object to certain types of processing.
• Portability: Receive your data in a structured format.

For questions about your data or to exercise your rights, please contact us at: [email protected].

This Privacy Policy may be revised periodically. Significant changes will be clearly communicated via our website.